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Nonviolent Crisis Prevention Intervention
Total 6 CEU Hours


The Nonviolent Crisis Intervention® training program, developed by CPI, is embraced worldwide as a highly effective behavior management system for organizations committed to providing quality care and services in a respectful, safe environment.  Nonviolent Crisis Intervention® training offers a solid foundation to structure prevention and intervention approaches based on a philosophy of providing the best possible Care, Welfare, Safety, and Security for staff and those they are responsible for—even during crisis situations.


Target Audience
Healthcare Executives, Administrators, Long Term Care Physicians, Long Term Care Contractors, Longer Term Care Administrators (e.g. ARF, RCFE, GH, SNF etc.), Long Term Care Nurses, Other Longer Term Care Employees.



Course Outline (4hrs)

Introduction – 10 Mins

Current Legal Environment for Long Term Care Providers – 50 Mins

Break – 10 Mins

Corporate Code of Conduct (Fraud, Waste, Abuse, Privacy) – 50 Mins

Break – 10 Mins

How do Care Providers do the Right Thing? – 50 Mins

Break – 10 Mins

Scenarios and Discussion – 30 Mins

Quiz and Course Evaluation – 15 Mins

Conclusion and Questions – 5 Mins





Learning Objectives

·         Participants will learn an effective framework for decision making to prevent disruptive behavior in the long term care setting


·         Participant will understand the issues and the need for intervention through careful assessment of risks


·         Participants will understand the philosophy of Care, Welfare, Safety and Security


·         Participants will recognize the importance of staff confidence in their ability to respond to varying behavioral situations. 


·         Participants will use Postvention strategies to assist staff teams in recognizing opportunities to prevent crisis situation.

Continuing Education Credits
- Ca NHA Program (CEP 1738); 6 Contact Hours, 1738006-6214
– Ca Bureau of Registered Nurses (CEP 15442); CA DSS Facility Administrator (CEP: RCFE #129-0610-30423, ARF #129-0610-30423,, GH #129-0610-30423,


Arlene Luu, RN, BSN, JD Sr. Patient Safety Risk Consultant, MedPro Group


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Boldt Risk Management Solutions

            4929 Wilshire Blvd, Suite 700
Los Angeles, CA 90010
Phone: (323) 571-0127
CA License#: 0F41800
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